FAQs

Frequently Asked Questions (FAQs)

1. What products do you sell at PixleStore?
We specialize in unique, functional, and affordable tech gadgets that make your everyday life smarter and more convenient. From portable fans to mini projectors—we've got the future at your fingertips.

2. Where do your products ship from?
Our products are sourced from insia and shipped from trusted fulfillment centers across India to ensure the fastest and most reliable delivery based on your location.

3. How long does shipping take?

• India: 6–10 business days

• International: 10–15 business days
  (Shipping times may vary due to demand or customs clearance.)

4. Do you provide order tracking?
Yes! 📦 Once your order is shipped, you’ll receive an email with a tracking link to monitor your delivery status in real-time.

5. What is your return and exchange policy?
We offer a 5-day return or exchange window. If there's an issue with your item, contact customer care at 075-54304202 with a photo or video of the product, and we’ll assist you right away.

6. Are your gadgets covered under warranty?
We do not offer a formal warranty, but if your item arrives damaged or defective, we’ll happily replace it or offer a refund within 5 days of delivery.

7. Do you ship internationally?
No! 🌐 We do not deliver to customers around the world. 

8. Can I cancel or change my order?
You can cancel or modify your order within 6 hours of purchase. After that, it may already be in processing and cannot be changed.

9. How do I get in touch with support?
Email us at pixelstore313@gmail.com or message us via our Contact page. We respond within 24 hours!